Case Two : Radiator Support Repair

At AutoBusters, we know that sometimes the most unexpected accidents can lead to the most inconvenient repairs. A recent customer came to us with a car that had suffered some significant damage when his daughter accidentally ran over something, cracking the radiator support. A seemingly straightforward repair quickly turned into a much bigger task.

In order to replace the radiator support, the entire front end of the vehicle needed to be disassembled—bumper, headlights, crash beam, cooling package (radiator and A/C condenser)—before we could even access the part that needed replacing. As with any major repair, trust was key. The customer had already contacted other body shops, but they all insisted the car be towed to their shops, adding even more stress and expense to the situation. He wasn’t having any of that.

That’s where AutoBusters comes in. We understood the urgency and offered a solution that didn’t require the car to be towed. “We can handle it,” we assured him. “It’ll take around six hours, and we’ve got all the necessary certifications to do it right.”

AutoBusters is EPA 609 certified, which allows us to work on A/C systems and purchase refrigerant legally. This certification is no small thing—many DIY enthusiasts overlook it when attempting their own A/C repairs, but we’ve always been committed to getting the job done right. So, while we were replacing the radiator support, we also made sure to check for leaks in the A/C system.

In fact, we discovered that the Schrader valves, which are crucial for keeping the A/C sealed, were leaking. These valves often wear out and cause refrigerant to escape, but we replaced them, ensuring the system was fully sealed. The customer was impressed, not only by our attention to detail but also by our transparency throughout the process. He appreciated that we took the time to explain everything to him, even providing tips on how to maintain his vehicle.

AutoBusters isn’t just about fixing cars—it’s about building relationships based on trust and transparency. The customer was thrilled that we didn’t just fix the immediate problem but also ensured his car’s A/C system would perform at its best.

At the end of the day, AutoBusters made sure the car was back on the road, ready for the next journey—and without the headache of costly towing.